Ken Arnold has been in the medical delivery business since 1980 where he began as a courier with a local,
medium-market diagnostic laboratory. When that laboratory was bought out by SmithKline Beecham Clinical Labs (now
known as Quest Diagnostics), Ken was promoted to a driver-trainer where he received extensive training in their
Philadelphia corporate offices.
Together with his wife Linda who had specialized in Healthcare Administration, in 1995 they opened their first
medical-specialty courier service and since then have owned two successful medical specialty courier services in both
the Minneapolis-St Paul and Colorado markets. Linda also worked as General Manager for a mid-sized Denver-based
courier service where she managed 150+ employees in 4 offices that covered 3 states from 1997-2004.
Because of Ken's experience, training and knowledge, he has been honored to be a speaker at Key Software's
2014 User's Conference, MCAA's Last Mile Delivery in 2010, Courier Magazine's "Special Delivery" 2006
Courier Conference, has been featured in various professional media interviews and has been published several times
in Courier and Medical magazines and journals.